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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chelsey Rae Meelker

Chelsey Rae Meelker

September 10, 2024

5  out of  5
rating by Chelsey Rae Meelker
"I worked with Sierra and she was amazing! Great customer service and even followed up with a text message to make sure I had everything I needed. It’s such a relief to be provided with this level of customer service. Thanks Sierra!"
We responded:
"Thank you for the 5-star rating and the review! We appreciate your business!"
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John Hernandez

July 1, 2024

5  out of  5
rating by John Hernandez
"Great experience with this agency so far. Great rates, good people, and great customer service. Highly recommend."
We responded:
"Thank you for the 5 star review!"
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Scott Long

July 1, 2024

5  out of  5
rating by Scott Long
"Cody and his team are the epitome of professionalism. At, Cody Ruple - State Farm, you can be rest assured that the best agents are looking out for your interests. My favorite agent is Bill. Bill is very intuitive, forthcoming and knowledgeable. It’s refreshing to have the folks at an insurance company that treat you like family and not just another client."
We responded:
"Thank you for the 5 star review and allowing us to serve you!"
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Justin Nichols

July 1, 2024

5  out of  5
rating by Justin Nichols
"Cody, Bill, and Holly are very responsive and quick to help out with any question or policy change I need. Great team with fantastic service I highly recommend you give them a call today."
We responded:
"We appreciate your business and the review!"
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Dennis Snyder

July 1, 2024

5  out of  5
rating by Dennis Snyder
"Cody goes out of his way for all of his clients to get you the best deal you can get. I wouldn't go anywhere else for insurance. If you are looking for a good agent get a hold of him and he will hook you up. You will not be disappointed."
We responded:
"Thank you for trusting us with your auto insurance needs!"
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Business Tofu

June 18, 2024

1  out of  5
rating by Business Tofu
"William (Bill} was incredibly dismissive of any of my concerns and belittling in a passive aggressive misogamist fashion every time we spoke. Easy to set up insurance with them but they are sharks like the rest,you’ll see nothing but gradual hikes in your insurance for no clear reason."
We responded:
"Dear Business TOFU, We greatly appreciate your colorful description of your experience with Bill and our insurance services. We are thrilled to hear that setting up the insurance was easy for you. As for the "sharks" and the mysterious "gradual hikes" in your insurance, we assure you that our team is dedicated to providing transparent explanations and fair pricing. We apologize if you interpreted any of Bill's interactions as dismissive or belittling. Rest assured, we will remind him to tone down his "passive-aggressive misogynist fashion" in future conversations. Thank you for bringing these concerns to our attention. We value your feedback and will strive to improve our services. If you would like to discuss your concerns further, please feel free to contact our customer support team at 616-432-3154 Best regards, Ruple Insurance Agency Customer Support Team "
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Brandon Slater

November 16, 2023

5  out of  5
rating by Brandon Slater
"Had Cody for years best ins agent ever honest and fair"
We responded:
"Brandon thank you for the review and the 5 star rating!"
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Brittany Keur

February 5, 2023

5  out of  5
rating by Brittany Keur
"Cody, Holly, & Bill are phenomenal. Always great people to work will. Very helpful too."
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Cory Cousineau

November 8, 2022

5  out of  5
rating by Cory Cousineau
"Fast and friendly!!"
We responded:
"Cory, thank you for the review! Your business is greatly appreciated!"
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david arkshob

May 17, 2022

5  out of  5
rating by david arkshob
"Very helpful, knowledgeable, Cody saved me a lot of money by getting me the right coverage. Give them a call you will be happy you did"
We responded:
"David thank you for the review, allowing us to work for you, and help you get the right coverage! We appreciate your business!"
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Dan Shive

May 3, 2022

5  out of  5
rating by Dan Shive
"Cody and his team are great to work with. They have helped me every step of the way through all of my needs."
We responded:
"We appreciate the review! Thank you for for letting us help you with your home and auto insurance!"
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Kaitlin Ahonen

April 28, 2022

5  out of  5
rating by Kaitlin Ahonen
"Cody is the best! He and his staff are fantastic! My family has been with Cody and his agency for almost 10 years and have never had an issue. We have our home, auto and life through him and would never think of changing."
We responded:
"Thank you for trusting our agency with your home insurance, auto insurance, and life insurance! We appreciate the review and kind words!"
Profile photo of None Sampson-Lyke

None Sampson-Lyke

April 15, 2022

4  out of  5
rating by None Sampson-Lyke
"So far wonderful. When my bill was due and transposed two number and it failed to pay..Cody helped me fix it with no problems or lapse."
We responded:
"Thank you for the review! Your business is greatly appreciated!"
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Aaron Muller

December 7, 2021

5  out of  5
rating by Aaron Muller
"Good man, very knowledgeable!"
We responded:
"Aaron, thank you for the review and kind words!"
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Jeff Smalley

November 18, 2021

5  out of  5
rating by Jeff Smalley
"Love this place. Great service, and affordable insurance. What an insurance company should be."
We responded:
"Thank you for the review! We are thankful for the opportunity to serve you and help you with your insurance!"
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Joshua Elstad

July 20, 2021

5  out of  5
rating by Joshua Elstad
"Recently moved to MI from out of state and was overpaying for Car Insurance. Bill was able to see issues in my online app and contacted me directly and we got it resolved saving over $150 a month! Walked me through every step explaining it all. This kind of service is how you get customer loyalty! Kudos!"
We responded:
"Thank you for the review! We appreciate you as a customer and allowing us to help you with your car insurance!"
Profile photo of Eric Wermuth

Eric Wermuth

June 2, 2021

5  out of  5
rating by Eric Wermuth
"I've been with Cody Ruple/ State Farm for home and auto for 6 years. Their customer service is incredible, and their turn around time to answer any questions I may have is amazingly quick."
We responded:
"Eric we are really thankful for your auto and home business over the years! Thank you for the kind words we really do strive to take the best care of our customers!! - Cody Ruple State Farm"
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Roderick Williams

February 2, 2021

5  out of  5
rating by Roderick Williams
"Was nice and easy to work with. Got a exceptional price for insurance."
We responded:
"Thank you for the kind words. We appreciate your business!"
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kliz and driz

December 19, 2020

5  out of  5
rating by kliz and driz
"The staff there was so helpful! They saved me a sh%# load of money!!!"
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Brian Morofsky

December 1, 2020

5  out of  5
rating by Brian Morofsky
"I have never been treated with more Respect then with these guys. This Company has been very good to me. I would Recommend them to everyone."
We responded:
"Brian thank you for the kind words and 5 star review. We greatly appreciate your business!"
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matt corson

November 11, 2020

5  out of  5
rating by matt corson
"My wife and I were in the market for a supplemental life insurance policy to help protect our growing family. Cody made things easy and was no pressure. We were presented with options and explained the benefits of each and Cody also shared what he recommended to fit our needs. At the end of the day I purchased what Cody recommended and I am happy knowing my family is taken care of. Life insurance can be a sensitive conversation, however, Cody made the whole process painless."
We responded:
"Matt thank you for the 5 star review! We at the Ruple agency are happy to have your family insured with us and happy we could help with your life insurance needs!"
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Sarah Lyster

November 10, 2020

5  out of  5
rating by Sarah Lyster
"Cody & his team are fantastic! Not only did they have the lowest rate in town; they are on top of things! Best insurance agent around!!"
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Laura P.

September 29, 2020

5  out of  5
rating by Laura P.
"Great bunch of professional people."
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speyez

March 12, 2020

5  out of  5
rating by speyez
"Like Sarah Janisse, we , too, moved from a small community to GR and had the same SF agent for 15 years. Only difference is our experience with said agent and his one-person office was usually negative. Cody and his team are top-notch. His response to anything we threw at him was answered quickly and with specific detail(s). We're more than extremely pleased with this State Farm representation."
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Kenneth Welford

December 23, 2019

5  out of  5
rating by Kenneth Welford
"A1 customer service"